Head of Operations

Head of Operations We’re looking for a Head of Operations who can take ownership of how the company executes on a daily basis. You will lead operational teams, build clear processes, and ensure that work across functions is structured, transparent, and result-driven. Your goal is to turn growing complexity into a system that works: clear priorities, measurable outcomes, and consistent execution. If you can build structure without creating bureaucracy, push initiatives forward, and develop strong managers — this role is for you. Remote Full-time | Operations Apply job description WHAT YOU’LL DO: Lead and develop the Operations function (Team Leads and Ops Managers). Build a clear and scalable operating model across operational teams. Ensure strong execution: planning, prioritization, and delivery across projects. Define and maintain KPIs and performance tracking systems. Improve and standardize core business processes across teams. Drive cross-functional alignment and remove bottlenecks between departments. Ensure visibility and transparency of workload, priorities, and results. Push key operational initiatives from idea to implementation. Develop team capabilities, structure, and ownership areas. Work closely with Deputy COO on priorities, strategy, and execution.