iGBA

Casino CRM Manager

13 JUL 2026

Casino CRM Manager We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world's most competitive industries. Perfect for those who aim to: Plan and execute impactful promotion campaigns; Conduct detailed campaign analysis, focusing on key metrics to understand campaign success and improvements; Customize campaigns, working with a range of communication channels (Email/SMS/Popup/WebPush); Collaborate closely with wider teams, focusing on ordering content and design materials.

Experience you’ll need to bring:
At least 2 years of experience in a CRM/Retention or marketing manager position with an understanding of the full user flow;
 
Experience with different communication channels (email/SMS/push/popup);
 
A great knowledge of casino and sports players;
 
A good knowledge of industry specifics (user behavior, mechanics, bonuses, game types) and key KPIs (GGR, NGR, Turnover, ATPU, etc.);
 
Ability to prioritize and organize operational tasks efficiently according to set deadlines;
 
Knowledge of HTML and Jira would be a plus.
 
It's a perfect match if you have those personal features:
High attention to detail;
 
Ability to thrive in a fast-paced environment;
 
Strong analytical and decision-making abilities;
 
A passion for understanding and meeting customer and business needs.