Payments Monitoring Operator

We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries. Perfect for those who aim to:

Monitor payment traffic in real-time, handle emergency alerts;

 

Reroute traffic fast and accurately according to instructions and current state of payment providers;

 

Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve issues;

 

Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on/off, payment flows, etc.);

 

Dive into current payment flows, methods, existing monitoring, provider prioritization, etc;

 

Announce critical changes in payment flow, closed shift report;

 

Perform own cashier payments test and together with locals.

Experience you’ll need to bring:

At least Pre-Intermediate level of English;

 

Work experience in the same position or in Fintech \ E-commerce \ PSP is an advantage;

 

Understanding how a payment system works;

 

Good Excel user;

 

Experience in written communication with foreign customers or partners;

 

Experience in work with Grafana, Tableau is a plus.

 

It's a perfect match if you have those personal features:

Attention to detail;

 

Fast learner with persistence and multitasking skills;

 

Good communication skills;

 

Ability to quickly assimilate large amounts of information;

 

High level of responsibility;

 

Ability to make fast decisions.