CRM Manager

We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact. Perfect for those who aim to:

Plan, launch and optimize CRM campaigns across Email, SMS, Push;

 

Manage player lifecycle communications: activation, retention, reactivation, upsell;

 

Segment player base and analyze campaign performance;

 

Support creation and execution of promo campaigns for Sportsbook and Casino;

 

Prepare tasks for design / content teams and control delivery timelines;

 

Maintain and update CRM templates, bonuses, and promo mechanics;

 

Ensure timely execution of marketing communications according to promo calendar;

 

Analyze campaign results and suggest improvements.

Experience you’ll need to bring:

1+ year of experience in CRM / Marketing / Retention / iGaming / Betting;

 

Experience with CRM tools, ESP, or marketing platforms is a plus;

 

Experience with segmentation and campaign analytics;

 

Experience working with bonuses / promotions / offers;

 

Basic analytics / BI knowledge is a plus;

 

Experience working with promo calendars.

 

It's a perfect match if you have those personal features:

High attention to detail, ensuring data accuracy across management reporting;

 

Strong analytical and decision-making abilities;

 

Ability to thrive in a fast-paced environment;

 

A passion for understanding and meeting customer needs.