CRM Exec - Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com.
In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.
As the first and only online gambling affiliate publicly traded in the U.S., Gambling.comGroup has earned recognition as a leader in its field – most recently winning Affiliate of the Year at the 2025 EGR Operator Awards.
Are you ready to take the next step in your career?
Responsibilities:
Support the CRM strategy across all communications; E-mail, SMS & Web Push
Interpret department KPIs and targets into tangible CRM actions
Build and develop automated customer journeys for new acquisition paid media and re-targeting.
Building & testing new dynamic content for emails
Work across a number of different GEO locations & brands
Reporting on performance on a monthly basis, sharing insights with wider team
Running A/B tests across multiple touch points
Manage email and SMS segmentation.
Ad-hoc emails for Giveaways, big sporting events and targeted offers
Landing page builds and optimization
Manage automation flow, review, learn and optimise.
Explore ways to improve engagement & conversion rate from communications.
Maintain the quality of the database ensuring its effective segmentation for personalised content/sales.
Monitor key CRM performance metrics and KPIs
Maintain high levels of GDPR compliance and ensure best practices are upheld and improved where necessary.
Skills & Experience:
Proven track record of supporting and executing successful, data-driven CRM strategies
Strong preference for experience in online gaming or affiliate websites
Expertise in player segmentation, lifecycle marketing, personalization, and marketing automation.
Knowledge of HTML and CSS for email template customization and optimization.
Strong hands-on experience with leading CRM platforms (Bloomreach, OptiMove, Salesforce etc)
Excellent communication and collaboration skills to coordinate with content creators, designers, and other stakeholders
A good understanding of the online gambling environment, player behaviors, and industry trends.
Solid knowledge of relevant regulatory frameworks (e.g., GDPR, responsible gaming) and best practices.
Ability to thrive in a fast-paced, dynamic, and target-driven environment.
Perks & Benefits
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day