Requirements:
- 1 year or more iGaming experience in Account Manager/Client Service positions;
- Market understanding: orientation in the field of affiliate marketing, specifics of working with traffic owners, services and various GEOs;
- Systematicity: ability to work with task trackers and tables (Trello, Notion, Google Sheets/Excel) and keep dozens of parallel tasks under control;
- Self-reliance: the ability to work according to clear regulations and technical specifications without the need for constant monitoring;
- English (B2–C1): free written and oral communication to resolve work issues with international clients;
- Soft Skills: Diplomacy, attention to detail, emotional stability in the face of burning deadlines and a high level of self-discipline.
Responsibilities:
- Sthe process of communication: maintain operational chats with existing B2B partners (timely responses, content collection, task status awareness, and high-level service support);
- Production coordination: monitoring the fulfillment of obligations together with the SMM, SEO and editorial teams. Submitting edits from clients, fixing deadlines, and final checking of materials for compliance with technical specifications before publication;
- Quota accounting and analytics: maintaining a transparent accounting system for each partner (news slots, interviews, periods in TOP ratings, special projects);
- Financial and contractual controls: monitoring payment schedules, timely updating of statuses for the Sales team, and highlighting of contract renewal points;
- Reporting: collect and prepare data for final quarterly reports to clients;
- Process optimization: development of templates, checklists and implementation of AI tools for automating routine communication and document flow.
It will be a plus:
- Experience in media/content projects (understanding the logic of editorial processes, content planning);
- Basic knowledge of CRM systems;
- Experience using AI tools to automate routine tasks (reporting, data processing, communication templates);
- Experience with TG bots/communications automation.
Working conditions:
- Salaries linked to the dollar exchange rate;
- Remote work format and flexible start to work;
- Sick days (3 days a year), Personal Day (2 days a year);
- 25 calendar days of paid leave;
- Medical and sports reimbursement;
- Payment for external training to raise the skills;
- Birthday gifts and significant family events;
- Access Gemini Pro for all employees;
- Internal referral program (bonuses for successful recommendations);
- Special calendar for working days and holidays (holidays with multiple locations);
- Corporate offline and online events (team building, webinars, etc.).