VIP Onboarding Specialist We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Build and maintain strong relationships with pre-VIP customers, ensuring personalized and exceptional customer experiences; Be the primary point of contact for pre-VIP customers, providing timely and effective communication about exclusive offers, events, and promotions; Collaborate with internal teams, including VIP CRM, BI, and Customer Support, to improve strategies and resolve customer issues efficiently; Implement and execute data-driven strategies for customer retention and engagement, aiming to grow pre-VIP customers into VIP status; Monitor customer activity using provided tools and systems, analyze trends, and leverage insights to make informed, data-driven decisions; Ensure compliance with regulatory requirements and internal policies during all customer interactions; Represent company at select VIP events when required.
