VIP Gamification Manager

We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match.

 

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. ?reators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

Plan, execute, and analyze gamification campaigns for players’ activation, retention, and reactivation;

 

Analyze and create segments for gamification campaigns;

 

Manage content inside the gamification back office;

 

Publish and update content;

 

Develop and maintain a gamification calendar aligned with main goals and ensure the deadlines are met;

 

Assist with identifying new gamification techniques that are available for set up in the gamification back office to maintain a high level of customer engagement;

 

Ensure published content follows the overall promo concept;

 

Collaborate with content writers, designers, and others as needed;

 

Test the set content to make sure everything is working correctly;

 

Participate in hypothesis testing connected with the retention- and activation-connected metrics.

Experience you’ll need to bring:

1.5+ years of experience in CRM, Retention, or Gamification Management within the iGaming industry;

 

Experience with bonus mechanics, quests, level systems, and tournaments;

 

High attention to detail, creativity, and understanding of player motivation dynamics;

 

Comfortable working cross-functionally with product, design, data, and communications teams;

 

English proficiency – Upper-Intermediate+;

 

Hands-on experience with Smartico platform (will be a plus).

 

It's a perfect match if you have those personal features:

Creativity – capacity to generate innovative ideas and approaches that enhance brand and user experience;

 

Out-of-the-box thinking – readiness to challenge conventional methods and find unconventional yet effective solutions;

 

Prioritization – strong sense of organization and focus, ensuring key goals and deadlines are met efficiently;

 

Autonomy – ability to work independently, take ownership of tasks, and make confident decisions without constant supervision.