VIP Account Manager
18 JUN 2026
VIP Account Manager We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. Perfect for those who aim to: Manage and maintain relationships with VIP / high-value clients; Act as the main point of contact for assigned accounts; Provide personalized service and proactive communication; Monitor client activity and performance metrics; Identify opportunities for upselling and cross-selling; Develop strategies to increase client retention and lifetime value; Handle escalations and complex client issues efficiently; Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.); Track KPIs related to retention, reactivation, and revenue growth; Stay updated on products, promotions, and market trends; Comply with company policies and security standards.
Experience you’ll need to bring:
Fluency in Spanish (mandatory);
Upper-Intermediate to Advanced command of English (fluent written and spoken);
Previous experience as a Sales Representative, Account Manager, VIP Manager, or similar role;
Experience in iGaming / fintech / online services (preferred);
An analytical mindset with the ability to interpret client data;
Results-driven with a strong focus on revenue and retention.
It's a perfect match if you have those personal features:
Strong sales, negotiation, and communication skills;
Experience or strong ability in cross-selling and identifying revenue opportunities;
High level of responsibility;
Proactive mindset, with the ability to anticipate client needs and take initiative;
Creative and out-of-the-box thinking to solve problems and enhance user engagement.
