Technical Operations Manager Who we are: At Game Lounge, we lead the way in iGaming affiliate marketing by combining innovation with expertise. Since 2011, we’ve grown from a small team in Malta to a global organization operating 131 brands in 39 countries, connecting over 10,000 users daily to 350+ partners.
Our success is driven by our people—a talented, ambitious team that values collaboration, growth, and impact. Here, your ideas matter, and your contributions are celebrated. We believe in empowering every team member to reach their potential, offering an environment where innovation thrives and brilliance is rewarded.
Recognized as iGaming Idol’s Employer of the Year 2021, Business Leaders’ Employer of Choice of the Years 2021-2022, Best Affiliate Company of the Year 2025 by Malta’s Gaming Excellence Award, Casino Affiliate of the year 2025 by SBC’s Affiliate Leaders Awards, we are committed to fostering a workplace where you can grow both professionally and personally.
If you’re ready to take your career to the next level, join us in transforming iGaming.
Why Game Lounge?
We’re not just about what we do, but how we do it—and that starts with our people. When you join Game Lounge, you’ll become part of a team that believes in:
Professional growth: Advance your career with learning opportunities, mentorship, and room to innovate.
Nurturing talent: Your ideas are valued and your contributions make an impact.
Recognition: Celebrate milestones and be rewarded for your achievements.
A supportive culture: Thrive in an environment built on collaboration, transparency, and work-life balance.
Global opportunities: Join a team that spans continents, offering diverse perspectives and career paths.
Here’s what we’re looking for:
We’re seeking curious, driven individuals who are ready to challenge the status quo and make a meaningful impact. If you:
Are excited by the challenge of solving complex problems and bringing innovative ideas to life.
Thrive in a fast-paced, collaborative environment.
Value open communication and continuous learning.
Are ambitious, goal-oriented, and passionate about achieving brilliance.
…then Game Lounge could be your next big opportunity.
Game Lounge is looking for an ambitious, hands on technical leader and forward-thinking Technical Operations Manager to join our team in Malta.
In this pivotal leadership role, you will be responsible for the evolution of our technical infrastructure, be responsible for internal IT management, and DevOps Team to ensure a secure, efficient, and future-ready environment.
Additionally, you’ll play a crucial role in building and leading a high-performing technical team, fostering collaboration across departments, and ensuring the delivery of key technical projects. This role will be reporting to the Head Of Cybersecurity & IT.
What you’ll be doing:
Cybersecurity
Assist the Head of IT and Cybersecurity on audit / security related activities.
Implement security best practices across all technical operations, by collaborating with different departments and stakeholders.
Tech Projects
Ensure successful delivery of key technical projects, ensuring alignment with strategic goals and collaboration with relevant teams.
Align all tech projects with business objectives and promote a continuous improvement culture
Work closely with the Head of Cybersecurity & IT in building roadmaps for the departments.
Proactively identify gaps across the department and address them in a timely manner.
Technical Infrastructure and Internal IT Management
Ensure the optimal performance, security, and scalability of all internal systems and infrastructure.
Oversee and support the Internal IT team, ensuring effective management of network infrastructure, end-user devices, software applications, and employee support services.
Continuously improve IT operations through process standardization, performance metrics, and automation of repetitive tasks
Act as a hands on contributor when it comes to projects, technologies and anything IT related.
Manage relationships with IT vendors and service providers, including contract negotiation and performance evaluation.
Evaluate emerging technologies and provide recommendations for adoption with AI first thinking.
Standardize documentation, knowledge base entries, and self-service support channels for business continuity and operational transparency.
DevOps and Automation
Work closely with DevOps Lead / engineers and development teams across the company to ensure streamlined deployment processes, improved scalability, and enhanced system reliability.
Provide guidance and expertise on the DevOps strategy, focusing on CI/CD pipeline optimisation, infrastructure as code, and deployment automation.
Manage cloud cost across our production systems.
Work closely with the DevOps Team Lead, we innovate our tech stack with the latest technologies.
Manage the incident management process together with the Head Of Cybersecurity & IT to ensure that the process is implemented and adhered to across the business including implementation of monitoring and use of Pagerduty.
Strategy
Work with the executive team to develop and align the technical strategy with overall business objectives, focusing on innovation and operational excellence.
Mentor and empower IT and DevOps teams to achieve operational excellence, technical innovation, and strong cross-departmental collaboration.
Cultivate a positive, learning-oriented culture that encourages ownership, accountability, and professional development.
The ideal candidate should have:
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
6+ years of experience in technical operations, IT management, or a similar leadership role.
Strong understanding of IT infrastructure, DevOps practices, cybersecurity, and system integration.
Proven experience in leading technical teams, managing complex projects, and developing and implementing technical strategies.
Good knowledge of domain management, DNS, SSL certificates, and related digital asset security.
Strong problem-solving skills with the ability to handle complex technical challenges and make informed decisions.
Demonstrated ability to work collaboratively across multiple teams and stakeholders.
Excellent communication, leadership, and interpersonal skills.
Fluent in English.
Good to Have:
Experience in an igaming or digital marketing environment.
Familiarity with regulatory requirements such as GDPR.
Advanced certifications in IT management, DevOps, or cybersecurity (e.g., ITIL, AWS Certified DevOps Engineer, CISSP).
Experience with cloud platforms (AWS, Azure, Google Cloud) and modern DevOps tools (Docker, Kubernetes, Terraform, Jenkins).
Knowledge of SEO principles and digital marketing to support domain management strategies.
Additional language skills, particularly in Maltese or other European languages.
How you’ll work:
Monday to Friday - Full-time position
Hybrid (Malta)
What you’ll get:
Private Health Insurance
Car Park Space
annual performance bonus
Wellness Allowance
Exciting company events throughout the year
Meet the team:
https://www.gamelounge.com/department/techops
Interested candidates should submit their CV in English through the link provided.
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If that doesn’t sound like you, but you’re still interested in starting a career with Game Lounge, check out the careers page 👉🏼 https://www.gamelounge.com/work-with-us