iGBA
Retention-manager

Retention-manager

23 OCT 2025

retention-manager We expect: At least 1 year of experience in iGaming or related industries Understanding of the technical principles of email, SMS, push notifications, etc. Experience with HTML layout and email templates Understanding of key communications metrics and ways to improve them Skills in creating high-converting content for email newsletters

What
to do:
Analyzing campaign effectiveness (OR, CTR, conversions) and identifying growth opportunities
Managing sender reputation: monitoring deliverability rates, maintaining a high rating, and minimizing spam
Preparing segments and setting up content emails
Creating and implementing automated email sequences in Customer.io, Smartico, Symplify, and other services
Developing email templates in HTML and adapting them to various devices
Creating technical specifications for cross-teams (design, copywriting, analytics)
Developing and optimizing user onboarding, retention, and reactivation flows