iGBA

Operations Manager

10 SEP 2026

Operations Manager We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries. Perfect for those who aim to: Oversee the projects and regular processes, ensuring effective planning, execution, stakeholder alignment, and risk management; Set priorities, ensure clear ownership and support PMs in delivering high-impact initiatives; Analyze processes across business units to identify bottlenecks, inefficiencies, and areas for improvement; Effective use of Jira, Confluence, spreadsheets, pivot tables, and other tools to structure, monitor, and optimize operational processes; Design, implement, and continuously optimize scalable processes, workflows, SLA and operational standards; Establish and monitor relevant KPIs and use data to support decision-making and prioritization; Identify opportunities for automation, tool optimization and reduction of manual work; Drive cross-functional initiatives aimed at improving operational efficiency and support in scaling effectively; Drive a culture of ownership, proactivity, accountability, and continuous improvement within the PM team.

Experience you’ll need to bring:
3+ years of experience in Operations, Business Operations, or similar fast-paced environments;
 
Proven track record of managing, mentoring, or developing Project Managers;
 
Experience in leading large-scale projects within product companies (iGaming experience is a strong plus);
 
Experience with process optimization, automation and operational excellence initiatives;
 
Upper-Intermediate English proficiency (strong written and verbal communication skills).
It's a perfect match if you have those personal features:
Strong Leadership & Mentorship: Ability to coach Project Managers, foster growth, and build high-performing teams;
 
Critical Thinking & Problem-Solving: Analytical mindset with a structured approach to solving complex operational bottlenecks;
Decision-Making: Data-informed decision-making with a high degree of personal accountability.