Operations Manager (IGaming) \ job description WHAT YOU’LL DO: Manage business metrics, collecting, monitoring, and analyzing across teams for better decision making on the holding and business unit level. Standardize key operational processes (reporting, forecasting, task tracking, goal-setting) across teams. Facilitate effective goal alignment and resource planning across projects. Serve as the operations point-of-contact between C-level management and team leads. Track the team's performance using shared dashboards and flag early signs of underperformance or bottlenecks. Initiate and lead operational improvements (e.g. automation, cross-team synergy, SOP creation). Organize regular retrospectives, sync-ups, and check-ins to ensure consistent execution across units. Ensure teams have the operational support, tools, and resources to meet strategic objectives. Lead and implement structural and operational changes in alignment with the company vision. Monitor and evaluate performance of operational processes; identify gaps and implement improvement plans.
