Junior CRM Specialist

We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, Jugabet is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. Perfect for those who aim to:

Assist in planning and executing CRM campaigns for Sportsbook and Casino products;

 

Support retention, acquisition, and reactivation initiatives across multiple channels (email, push, etc.);

 

Work with predefined customer segments to deliver personalized campaigns;

 

Learn to work with player data and contribute to improving targeting criteria;

 

Track campaign performance metrics such as opens, clicks, and conversions;

 

Prepare weekly reports summarizing campaign results and key insights;

 

Work closely with design, content, and operations teams to ensure campaigns are delivered on time and aligned with brand guidelines;

 

Assist in coordinating promotional activities around major events (e.g., football matches, esports tournaments, or casino launches);

 

Support the setup and maintenance of automated CRM journeys under senior guidance;

 

Learn and apply best practices for CRM platforms and marketing automation tools;

 

Gain hands-on experience with A/B testing, campaign optimization, and performance analysis;

 

Develop an understanding of the LatAm gambling market, culture, and player behavior.

Experience you’ll need to bring:

At least 6 months of experience in marketing, CRM, or digital campaigns (experience in iGaming is a plus);

 

Basic knowledge of email marketing platforms, CRM systems, or automation tools;

 

Comfortable working with data in Excel or Google Sheets;

 

Ability to track and analyze basic KPIs;

 

Upper-intermediate English (B2 or higher). Spanish is a plus.

 

It's a perfect match if you have those personal features:

Strong motivation to grow in CRM and the iGaming industry;

 

Ability to collaborate effectively with cross-functional teams;

 

Comfortable working in a fast-paced environment and open to feedback;

 

Passion for sports (especially football) or casino games is highly valued.