Senior CRM Manager We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match.
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement;
Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness;
Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes;
Stay updated on CRM trends and best practices, continually enhancing strategies and processes;
Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes;
Manage daily CRM campaigns, overseeing activities to maintain high-quality standards;
Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.
Experience you’ll need to bring:
At least 3+ years of hands-on experience managing CRM processes and marketing campaigns from briefing to setup;
Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io;
Upper intermediate English, with strong written and spoken communication skills;
Experience in the iGaming industry will be a plus.
It's a perfect match if you have those personal features:
High attention to detail, ensuring data accuracy across management reporting;
Strong analytical and decision-making abilities;
Ability to thrive in a fast-paced environment;
A passion for understanding and meeting customer needs.