| iGBA
Helpdesk Specialist (L1)

Helpdesk Specialist (L1)

22 JUN 2025

Content Editor - English Speaking Markets We are Legend. We exist to build legendary experiences, by growing winning brands that people love, together. For over 20 years, we’ve built cutting-edge products in the world’s most competitive comparison markets: iGaming, Sports Betting, and Personal Finance. We’re 700+ Legends strong. As a team, we’re growing an industry-leading portfolio that continues to attract and entertain 100s of millions of people worldwide. You might not know our name, but we power some of the biggest iGaming, Sports Betting and Personal Finance brands worldwide. We drive performance behind the scenes, and let our results do the talking. Our company has a unique DNA and culture nurtured over two decades. Everything we do is driven by our five core values: Rocking It, Win as One, Build the Future, Shipping Greatness, and Play to Win. These form an energy and team spirit that inspires us to do our best work. From amplified career paths to supercharged online journeys for our users, we deliver magic rooted in method. Want in? Unlock the Legend in you.

WHAT WE EXPECT FROM YOU
At least 1 year of experience in a similar role.
Strong technical knowledge of Windows 10/11 and macOS; basic knowledge of Linux Desktop.
Knowledge of Google Workspace, Slack, and Jira.
Experience with data backups and working with LDAP / Simple AD.
Strong understanding of how PCs, networks, and email clients work.
Basic understanding of DNS, MX, SPF, DKIM, and DMARC principles.
Hands-on experience with FreePBX / Asterisk.
Experience in working with Mikrotik: routing, VLAN, Wi-Fi, and VPN configuration.
Knowledge of basic network protocols: DHCP, DNS, NAT, ICMP, TCP/IP.
Ability to diagnose and troubleshoot network issues (ping, tracert, ipconfig, etc.).
Basic understanding of video surveillance systems.
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How it works
Initial Pre-screen with the recruiter.
Interview.
 
Reference check.
 
Job offer!
 
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For CV / career questions
cv@boosta.co
For all other questions
pr@boosta.co