Financial Crime Investigations Expert (2-year contract) Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.
What to expect:
Investigate all criminal and suspicious activities directed toward the organization and its clients, ensuring that proper policy/procedures and legal requirements are followed
Prepare and present comprehensive status reports for management on all circumstances of high concern and final summaries reporting investigative results
Demonstrate proficiency in investigative practices: conducting interviews, collecting data, compiling documentation and evidence, maintaining accurate notes in case management software
Conduct investigations and escalations of money laundering including filings of Suspicious Activity Reports (SARs) to the MLRO in a timely manner
Collaborate with various internal departments to identify unusual activities and transactions, and escalate them as required
Monitor existing and emerging trends as they relate to the industry and develop strategies to protect the organization and its assets
Conduct reviews of customers who match individual names and entities identified by government sources and reports as suspected or affiliated with terrorism, money laundering or other financial crimes
To be successful you need to have:
BA degree in Business Administration, Economics, Statistics, Cyber Security or equivalent education/experience
2+ years of experience in any of Ecommerce/Payments/Crypto/Gaming/Gambling industry
Previous experience or interest in anti-fraud, AML, cyber-crime, KYC topics
Knowledge of prepaid products, cards, banking, e-wallet solutions or cryptocurrencies privately or professionally
Excellent MS Office knowledge (especially Excel)
High attention to detail, good analytical skills and logical thinking
Strong communication and interpersonal skills
Strong initiative and dedication to quality
Adaptability, flexibility & willingness to embrace change
Self-motivated mindset, with strong sense of initiative and quality
Interest in automating manual processes
Full proficiency in English, additional language skills advantageous (i.e. Spanish & German)
Advantageous experience:
Understanding of SQL and databases, as well as experience working with Splunk / Tableau
Knowledge of antifraud solutions/risk systems/device fingerprint tools
We offer in return:
The opportunity to write the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model
Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.
Send your CV in English.
Only shortlisted candidates will be contacted for an interview.
Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews
Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.