What you'll be doing
Build and maintain strong relationships with assigned customers, ensuring a high level of customer satisfaction.
Prepare and send monthly sales invoices and statements to customers accurately and on time.
Follow up on overdue invoices and ensure timely collections.
Provide regular updates and relevant information regarding assigned customers.
Respond promptly to customer queries and resolve issues efficiently.
Perform customer account reconciliations to ensure accuracy of records.
Conduct monthly cashouts from affiliate wallets.
Monitor debtor balances, including clearing credit balances, and report any discrepancies.
Maintain an up-to-date list of active accounts in the revenue report.
Report slow-paying or non-paying customers to Account Managers and, if necessary, the Legal department.
Assist in monthly reconciliations and support audit-related queries.
Post sales invoices and ensure accurate posting of bank transactions against the correct customers.
Allocate payments received accurately against outstanding invoices.
Update weekly receivables reports to provide management with current account status.
Who we're looking for
At least one year of experience in a similar role.
Proven experience in credit control is essential.
Experience in the iGaming industry is desirable.
Strong ability to meet agreed deadlines consistently.
Capable of taking ownership of tasks independently and collaboratively within a team.
Comfortable working in a fast-paced, dynamic environment.
Ability to build and maintain effective relationships within the team and across the wider business.
Proficient in Excel, general IT applications, and accounting software.
Excellent written and verbal communication skills in English.
What we're offering:
At Gentoo Media, we’re redefining affiliate marketing in iGaming - and we know that great work starts with great people. That’s why we’re committed to fostering a supportive and inclusive environment.
Here’s what you can look forward to as part of the team in Malta:
Hybrid working model - flexibility to split time between home and office
Daily office lunches with varied menus to suit all dietary preferences
Birthday Leave - a day off to celebrate your special day
“Me Time” Day - a day dedicated to your wellbeing
Annual Volunteer Day - support a cause that matters to you
International health insurance, including dental coverage
Career progression pathways and continuous guidance
Anniversary rewards at 3, 5, and 10 years
Personal learning budget + access to Udemy
Annual €400 wellbeing benefit
Team building budget
Free office parking
A vibrant culture with regular events, social gatherings, and team celebrations
Get more out of Gentoo Media: https://www.gentoomedia.com/
At Gentoo Media, we are committed to fostering an inclusive, diverse, and supportive workplace where everyone feels valued, respected, and empowered. We truly believe that diversity makes us stronger and more innovative, driving us forward as we make our mark on the world. We welcome applications from all qualified candidates, regardless of age, gender, disability, sexual orientation, ethnicity, religion, cultural background, or any other characteristic protected under EU and local laws. Our recruitment process is fair, unbiased, and based solely on skills and business needs, ensuring equal opportunities for all. If you require any reasonable accommodations during the application or interview process, just let us know! We’ll be happy to support you. Join our team and be part of something unique while being your true self 🐧
