Customer Support Representative

31 DEC 2025

Customer Support Representative job description WHY JOIN US? Flexible Hours: Whether you're an early bird or a night owl, we have shifts to fit your lifestyle. Choose between Morning (7:00 - 15:00), Day (15:00 - 23:00), Mid (18:00 - 2:00), and Night (23:00 - 7:00) shifts that let you design your workday around your preferences. Training and Development: New to support or the IT industry? No problem! We provide thorough onboarding, continuous mentorship, and opportunities for growth. A Dynamic Workday: Say goodbye to monotony—each day brings fresh challenges and tasks, keeping your work engaging and rewarding. A Friendly and Supportive Team: We're not just colleagues but friends, too! Our team is social and supportive, with regular online and offline events like team-building activities, quizzes, and fun coffee breaks.

WHAT WE EXPECT FROM YOU:

Has a strong command of English (Upper-Intermediate level or higher) to communicate effectively with our clients across chats, calls, and emails.

Is a natural problem solver, ready to listen, understand, and resolve client issues with a positive attitude.

Is empathetic and personable, making clients feel valued and heard.

Is proactive and goal-oriented, always aiming to achieve more and lead by example.

If this sounds like you, we can't wait to meet you!

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YOUR JOURNEY WITH US:

Step 1: Pass an Online English Test to assess your language skills and Submit your CV.

Step 2: Initial Phone Call with our recruiter to get to know you better.

Step 3: Interview with your future team lead and recruiter (we look forward to meeting you in English!).

Step 4: Receive Your Offer and join the Boosta family!

28 business days of paid off.

Flexible hours and the possibility to work remotely.

Medical insurance and mental health care.

Compensation for courses, trainings.

English classes and speaking clubs.

Internal library, educational events.

Outstanding corporate parties, teambuildings.

WHAT WE OFFER:

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For CV / career questions

cv@boosta.co

For all other questions

pr@boosta.co

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