iGBA
Customer Support Representative

Customer Support Representative

09 OCT 2025

Customer Support Representative We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish; Collaborate with other colleagues to improve customer service; Identify customer's needs, clarify information, research every issue and provide solutions; Follow internal procedures and guidelines to ensure consistent and high-quality support.

Experience you’ll need to bring:
Intermediate level of English (written and spoken);
 
Fluent Spanish speaker;
 
Previous experience with customer support is not mandatory but will be considered a plus;
 
Experience handling live chat and email interactions will be considered an advantage.
 
It's a perfect match if you have those personal features:
Excellent organizational skills and ability to prioritize in order to meet deadlines;
 
Excellent team player skills with strong communication skills;
 
Ability to work in a fast-paced environment and under pressure;
 
Problem-solving skills.