Customer Service Representative
27 FEB 2026
Customer Service Representative We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms. Perfect for those who aim to: Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish; Collaborate with other colleagues to improve customer service; Identify customer's needs, clarify information, research every issue and provide solutions; Follow internal procedures and guidelines to ensure consistent and high-quality support.
Experience you’ll need to bring:
Intermediate level of English (written and spoken);
Fluent Spanish speaker;
Previous experience with customer support;
Experience handling live chat and email interactions.
It's a perfect match if you have those personal features:
Excellent organizational skills and ability to prioritize in order to meet deadlines;
Excellent team player skills with strong communication skills;
Ability to work in a fast-paced environment and under pressure;
Problem-solving skills.