CRM Technical Lead

About the role

 

As CRM Technical Lead you are the technical authority for our Salesforce platform and the systems around it.

 

You report to the Head of Revenue Systems and lead the development and administration team day to day, around eight people mainly based in Serbia. The role is based in Copenhagen.

 

 

 

Your main responsibilities

 

Design the system architecture, integration patterns and cross-system data model, with a named source of truth for every object

 

Decide whether a technical design is ready to build, or needs more work first

 

Write down architecture decisions, what was chosen, what was rejected and why, so they are still readable in twelve months

 

Manage, coach and develop the developers and administrators

 

Set the standard for code quality, code review and how changes move between environments

 

Remove single points of knowledge, so nobody is the only person who understands something critical

 

Push back when a proposed build is over- or under-engineered for the actual need

 

Job requirements

5+ years hands-on with the Salesforce platform, including Apex, Lightning Web Components, Flow and integrations, with at least 2 leading a development team

 

You have designed integration architecture across more than one system, such as CRM, ERP and data platforms

 

You have set up or run Salesforce DevOps: source control, CI/CD, code review and environment strategy

 

A Salesforce Application or System Architect certification, or similar

 

Fluent English

 

Who you are

 

You thrive in a busy and vibrant environment

 

You have strong attention to detail

 

You are eager to learn and not afraid to ask questions and take on new challenges

 

You are process-oriented and won't be satisfied if the methodology is inefficient

 

Developers follow you because you can do the work, not because of your title

 

You can explain a technical decision to non-technical leadership without hiding behind jargon

 

You are happy to travel to Serbia regularly to work alongside the team

 

What makes you a great match

 

We want the best people in our team and we believe that the following traits and experiences are important for becoming successful in this role as Head of Technical (Technical Architect) and it is the basis upon which we assess candidates. However, we acknowledge that talent takes many forms so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

 

What do we offer you

An unique and attractive opportunity to become part of a company unlike any other. Better Collective is a dynamic, creative and fun place to work. Our organisational structure is flat and our working environment is characterised by freedom with responsibility, a lot of room to grow and a place where you are given all the responsibilities you think you can manage.

 

Flexible working hours which supports a healthy work-life balance

 

Private health insurance which also covers your children

 

A varied everyday life in a fast-paced international business

 

A lot of great office perks such as lunch, snacks, gym, social events etc.

 

A professional yet casual working climate with very skilled, passionate and fun colleagues you can imagine

 

Ability to work remotely

 

Pension scheme

 

Real ownership of a platform at the centre of how the business makes money

 

Your way to BC

Please note that we are processing applications on a continuous basis, so we encourage you to apply as soon as possible. We use English for all our internal communication to keep everyone on the same page; please submit your application and resume in English unless otherwise stated above. If you want to know more about the job, feel free to contact Marc van Jaarsveldt, Director of Revenue Infrastructure & Operations, mvanjaarsveldt@bettercollective.com. We look forward to receiving your application.

 

Hybrid

Copenhagen, Denmark