CRM Manager
11 MAY 2026
CRM Manager We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact. Perfect for those who aim to: Design and optimize CRM strategies focused on retention, LTV, and user engagement; Develop and maintain advanced segmentation frameworks and lifecycle logic; Own gamification mechanics (e.g. missions, tournaments, wheels, challenges) from idea to implementation; Configure and optimize loyalty programs and bonus systems aligned with business goals; Analyze user behavior and CRM performance, providing actionable insights and hypotheses; Contribute to promo planning with a focus on gamified and retention-driven mechanics.
Experience you’ll need to bring:
3–5+ years of CRM experience in the iGaming industry or a similar B2C environment;
Strong hands-on experience in segmentation, user retention, and lifecycle management;
Proven experience working with gamification tools and bonus/loyalty systems;
Data-driven mindset with strong analytical skills;
Ability to independently own initiatives and drive them end-to-end.
It's a perfect match if you have those personal features:
Strong communication and stakeholder management skills;
Proactive, self-driven, and comfortable making high-impact decisions;
Highly adaptable and able to work comfortably in a dynamic, fast-changing iGaming environment.