Commercial Ops Manager - Playbook Job description The Manager of Playbook Operations is responsible for ensuring accurate end-to-end tracking for Playbook revenue and product data. This role supports the product by executing tracking, compliance, and operational setup across internal systems and teams
Key responsibilities
● Procure and manage tracking links in partnership with Affiliate Operations; configure trackers through BAM, and CORE in collaboration with Playbook developers
● Maintain accurate documentation of trackers across Google Sheets and Scrape2L to support BI mapping and Tableau reporting
● Serve as the point person between the Playbook business teams and BI - owning those crucial processes
● Partner with BAM developers to ensure compliance requirements and geo-targeting are properly implemented
● Collaborate cross-functionally with developers, Influencer Marketing, Data Analytics, Compliance, Commercial, and Affiliate Operations teams to help facilitate
● Participate in weekly Playbook meetings to track progress and execute against launch timelines
Scope & ownership
● Individual contributor role with the ability to grow into a broader Ops role for the right candidate
● Executes operational direction provided by the Playbook team to ensure tracking, compliance, and data readiness align with product strategy
Qualifications
● Strong attention to detail and comfort managing operational workflows
● Experience or familiarity with tracking links, tag management, or marketing ops preferred
● Ability to work cross-functionally with technical and non-technical stakeholders
● Comfortable managing documentation and supporting data-driven decision making
● Experience in the sports betting industry strongly preferred
Benefits
Private health insurance
Sick leave 100% paid
Canteen with free meals and drinks
Flexible working hours
Additional vacation days after two years in the company
We also provide up-to date equipment, entertainment facilities in a modern office right in the city center and more.
Note: Flexible working hours and occasional work from home options in Better Collective help us achieve proper work-life balance. We strongly believe in the magic of teamwork, though, so we come to the office at least three days a week to keep the team spirits high.
Application deadline
We look forward to hearing from you and accept applications until 14th of January.
Please submit your CV and cover letter in PDF; only applications submitted in English will be considered.
Expected start date: as soon as possible.
Hybrid
Nis, Serbia