Affiliate Executive
15 JUN 2026
Executive Affiliate ACTIVITE’: Provide efficient and professional support to existing and potential Eurobet store and corner operators throughout Italy, as well as technical and application support; Manage requests for assistance received via messaging, email, or telephone and provide the requested support, and where necessary forward the request to the relevant department; Conduct telephone training of the gaming terminal and the products offered, and where necessary at points of sale, to merchants; Verification and retrieval of winnings in compliance with current anti-money laundering regulations; Support for senior resources in managing credit claims according to internal procedures, including conducting credit recovery calls to ensure compliance with company policies; Customer registry management; Direct management of credit requests according to internal procedures; Activation training in sales points; Publishing Publishing; Ability to perform adjustments on Employer accounts according to internal procedures; Management and processing of reporting tickets through dedicated ticketing platforms, ensuring proper handling and resolution of requests in accordance with internal procedures.
CHARACTERISTICS:
Graduate or high school graduate;
Previous experience in similar roles, or administrative or call center;
Excellent ability to confidentially manage and process the information you come into contact with;
Excellent interpersonal skills and “customer oriented”;
Good organizational and working skills under pressure;
Excellent familiarity with numbers;
Teamwork skills;
Excellent computer skills, Office package and Internet use;
Good knowledge of English is a non-essential preferential title;
Passion for the sports of greatest interest in Italy is a non-essential preferential title;
The position is full-time, including shifts, if Sundays and holidays are required.
Further information
Join our company: here's what we have in store for you!
Flexible working with a consolidated Smart Working model;
Our offices are always open: contact, business climate, and discussion with your colleagues are our strength to always find the right inspiration;
Daily ticket restaurants, both on-site and when working remotely;
Supplemental Health Insurance for you and your family;
Facilitation on the purchase of public transport passes;
A Wellbeing program that is constantly being renewed: Padel, Yoga, Rowing for the most athletic, the counseling desk and training courses on well-being and resilience are just some of the activities you will be able to access;
Structured projects on DE & I.
