SlotsMillion partners TruNarrative to enhance onboarding and compliance

By Robert Fletcher

Online gambling operator SlotsMillion has linked up with TruNarrative to strengthen its onboarding, compliance and safer gambling processes.

The agreement will grant SlotsMillion access to TruNarrative’s platform, which enables users to carry out know-your-customer (KYC), anti-money laundering (AML), behavioural monitoring, document verification, fraud detection, credit and affordability checking processes through a single API and intuitive user interface.

SlotsMillion will also have access to a full case management system for manual review, referrals and an audit trail for instant recall of all data for regulatory purposes.

“With constantly increasing regulatory demands, compliance and player protection are key to sustainable growth and success,” SlotsMillion compliance director Elisabeth Isaksson said.  “At SlotsMillion we have always put the customer first and understand that verification and Responsible Gambling processes need to be combined with an enjoyable customer journey.

“TruNarrative’s KYC and affordability solution offers a low-friction customer journey, great flexibility and ensures we can maintain a high degree of security whilst being able to adapt to new regulatory demands going forward.”

TruNarrative head of gaming Adam Doyle added: “Using our platform and affordability solution, SlotsMillion can gain more insight into a player, helping them to make informed Responsible Gambling decisions.”

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