Salesforce Program Coordinator
Posted:
- Location
- Belgrade
- Job type
- Permanent
As Salesforce Program Coordinator
Job description
We are on the lookout for a passionate and organized Salesforce Program Coordinator to become a pivotal part of our team, driving the success of our Salesforce initiatives. In this role, you will navigate the dynamic environment of project coordination, ensuring that all teams are aligned and projects are on track toward strategic objectives. You will be the central hub of communication, working closely with commercial leaders, technical experts, and external partners to foster collaboration and smooth execution.
Job responsibilities
Project Coordination & Tracking
Own and continuously optimise the use of Linear as our internal project management tool
Track progress across all active Salesforce initiatives, ensuring teams are aligned on priorities, milestones, and deadlines
Identify and flag roadblocks early, coordinating with relevant stakeholders to unblock and move forward
Lead weekly status syncs and reporting to ensure momentum and clarity across teams
Internal Programme Ownership
Maintain a central overview of Salesforce-related projects across departments
Coordinate internal resourcing, timelines, and scope changes
Ensure clear documentation of deliverables, timelines, and responsibilities
Help prioritise initiatives to align with business goals and strategic pillars
Stakeholder Communication & Collaboration
Collaborate with Commercial Owners, Analysts, Developers, and external vendors to support successful project delivery
Facilitate workshops, stand-ups, and retrospectives to keep teams engaged and projects on track
Provide regular updates and reporting to leadership and other stakeholders
Job requirements
3+ years’ experience in L&D, enablement, product training, or internal communications – preferably in a SaaS, tech, or CRM environment
Strong understanding of adult learning principles and instructional design
Excellent written and verbal communication skills, with the ability to explain complex ideas in simple ways
Experience creating multimedia learning materials (e.g. video walkthroughs, screen recordings, Notion/Confluence guides)
Familiarity with Salesforce or other CRMs is a strong plus
Experience with change management or user adoption programmes is a strong advantage
Certification in learning and development, Salesforce, or change management is a plus
You’re energised by helping others succeed
You love to teach, explain, and simplify – and are always looking for better ways to do it
You’re creative in how you share knowledge and strategic about how you drive engagement
You take a user-first approach and are empathetic to the challenges of learning new tools
You’re not afraid to get in the weeds of a system like Salesforce in order to make others’ lives easier
Benefits
Private health insurance
Sick leave 100% paid
Canteen with free meals and drinks
Flexible working hours
Additional vacation days after two years in the company
We also provide up-to date equipment, entertainment facilities in a modern office right in the city center and more.
Note: Flexible working hours and occasional work from home options in Better Collective help us achieve proper work-life balance. We strongly believe in the magic of teamwork, though, so we come to the office at least three times a week to keep the team spirits high.
Application Deadline
We look forward to hearing from you and accept applications until 8th of June.
Please submit your CV and cover letter in PDF; only applications submitted in English will be considered.
Expected start date: as soon as possible.