Salesforce Administrator

Salesforce Administrator

Location
Belgrade
Job type
Permanent

As Salesforce Administrator

Job description
Are you excited about supporting the roll-out of innovative technologies and ensuring seamless user experiences across the organisation? If yes, then you might be our new colleague as our new Salesforce Administrator.

As a Salesforce Administrator, you will play a pivotal role in ensuring the successful deployment and ongoing enhancement of Salesforce throughout our organisation. You will collaborate with various stakeholders to gather business requirements, customise solutions, and provide essential support to users.

Job responsibilities
Support the roll-out of Salesforce across the organisation
 
Collaborate with stakeholders to identify business requirements and implement solutions that meet their needs
 
User management including configuring security and access settings. Set up and onboard Salesforce users by contributing with training material and training sessions
 
Act as the service administrator and point of contact for Salesforce, supporting existing users with their issues and requests
 
Manage data quality and commit data upload from external systems using ETL tools (Workbench, Data Loader, etc.)
 
Create and maintain documentation for standard operating procedures and best practices
 
Document user stories and tasks in Jira and consolidate technical documentation in Confluence
 
Maintain and develop Salesforce Flows and other Salesforce solutions that promote best practices and scalability
 
Job requirements
Experience with Salesforce configuration and all its declarative tools (ability to read and understand Apex Classes and Triggers is a plus)
 
Salesforce Administration certification (any other Salesforce certifications are a plus)
 
Excellent understanding of commercial processes
 
Proficient understanding of master data and data concepts
 
A proactive approach, identifying areas where the business can benefit from Salesforce
 
Work in English with ease (it's our company language)
 
Bring a solution-centric mindset
 
You are a continuous learner & systematic thinker
 
You are a person they would also enjoy having a coffee with (virtual or not)
 
You thrive in a busy and vibrant environment
 
You have strong attention to detail
 
You are eager to learn and not afraid to ask questions and take on new challenges
 
You are process-oriented and won't be satisfied if the methodology is inefficient
 
Benefits
Private health insurance
 
Sick leave 100% paid
 
Canteen with free meals and drinks
 
Flexible working hours
 
Additional vacation days after two years in the company
 
We also provide up-to date equipment, entertainment facilities in a modern office right in the city center and more.
 
Note: Flexible working hours and occasional work from home options in Better Collective help us achieve proper work-life balance. We strongly believe in the magic of teamwork, though, so we come to the office at least three times a week to keep the team spirits high.
 
Application Deadline
We look forward to hearing from you and accept applications until 8th of June.
Please submit your CV and cover letter in PDF; only applications submitted in English will be considered.
 
Expected start date: as soon as possible.