Junior Setup Manager

Junior Setup Manager

Location
Remote
Job type
Permanent

As Junior Setup Manager

Overview:
SOFTSWISS continues to expand the team and is looking for a Setup Manager (Junior)

We need a true, experienced and accomplished professional who shares our culture and values.

About Product:
Affilka – Affiliate Management Platform
 
A software platform to manage, track, and analyse affiliate performance.
Learn More
 
Key responsibilities:
Building strong long-term relationships with clients and key people on the clients’ side
Understanding the specifics of the client’s business, analysis of the client’s requirements
Assistance in solving technical problems
Daily consultations on using the product
Conducting product trainings and demonstrations for clients and their teams
Creating manuals and documentation on the use of the product for customers
Interacting with the development team, collection and analysis of clients’ feedback, direct participation in product backlog shaping
Requirements:
Written and spoken English – B2; Russian – native or close to native
Strong communication, problem-solving and analytical skills
Experience as an Account Manager, Support Specialist for at least 1 year
Ability to work in a fast-paced manner and manage stress
Self-organization and ability to prioritize tasks
Ability to work both independently and in a team
Nice to have:
Negotiation experience
Experience in the IT field
Knowledge of Chinese
What we offer:
- Comprehensive Mental Health Programme
 
 
- Private insurance (depending on contract type)
 
 
- Paid gym memberships
 
 
- Free English lessons (online)
 
 
- +1 day off per calendar year
 
 
- Referral program rewards
 
 
- Upskilling, internal workshops, and participation in professional conferences and corporate events
 
What we offer:
- Comprehensive Mental Health Programme
 
 
- Private insurance (depending on contract type)
 
 
- Paid gym memberships
 
 
- Free English lessons (online)
 
 
- +1 day off per calendar year
 
 
- Referral program rewards
 
 
- Upskilling, internal workshops, and participation in professional conferences and corporate events
 
 
About Us:
SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.
 
 
We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches.
 
What we offer:
- Comprehensive Mental Health Programme
 
 
- Private insurance (depending on contract type)
 
 
- Paid gym memberships
 
 
- Free English lessons (online)
 
 
- +1 day off per calendar year
 
 
- Referral program rewards
 
 
- Upskilling, internal workshops, and participation in professional conferences and corporate events
 
 
About Us:
SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.
 
 
We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches.
 
 
SOFTSWISS in numbers:
- Founded in 2009
 
 
- 2,000+ employees
 
 
- 4 offices worldwide
 
 
- 9 proprietary products
 
 
- 1,200+ brands using our software