As Operations Manager
Our Company:
QiH is a global digital marketing group specialising in the iGaming sector, operating across various international markets. Our companies include Digital Adventures, which provides traffic to leading iGaming operators; Wizard Interactive, an affiliate partner for top US online casinos; and Tau Marketing Services, which offers three consumer-focused casino brands through the Aspire network.
QiH is a fast-growing, innovative, and progressive scale-up business headquartered in London with a collective of brilliant brains in Skopje. We specialise in multi-channel marketing. Thanks to our Affiliate, Paid Media, SEO, Retention, and Data and analytics teams, we are successful across several areas in a highly competitive industry.
Data is at the core of what we do at QiH, but our people are at the heart of our success! At QiH, we have created an energetic and target-driven culture and continuously invest in each individual. We’re expanding and looking for people passionate about solving problems to fuel our growth and eager to grow alongside our fast-paced, forward-thinking organization.
The Role
Our Operations team is growing! We’re looking for an Operations Manager to join our team in London. This role is ideal for someone who’s passionate about optimising processes for efficiency and who comes with experience in leveraging automation tools to drive improvements in a high growth environment.
Key Responsibilities:
Create and implement new processes to improve efficiency and accuracy across the business.
Work with cross-functional teams to identify and resolve issues with operational processes and develop requirements for technical/development solutions.
Manage/develop and build Ops team (Data Ops and Website/Content Ops)
Manage Automation Tools, developing best practice and roadmap for further adoption across business operations.
Ensure that the processes for extracting revenue data across its partners are accurate, validated, and continuously improved.
About You:
Experience in Operations/Process Improvement/related-Data Ops field
Process Automation & Tools: Experience automating website, marketing, or data operations using RPA tools (e.g., UiPath, Automation Anywhere) or other automation platforms like Zapier.
Process Improvement: Skilled in analyzing, documenting, and optimizing processes
Growth Mindset: Proven track record of solving complex problems to fuel growth
Attention to Detail: Strong focus on accuracy and precision in work.
Collaboration & Communication: Excellent communicator who thrives in a team environment and at managing stakeholders across multiple departments.
Adaptability: Comfortable working in a fast-paced setting
Nice to have but not essential: experience with data warehousing / BI tools and knowledge of SQL/Python
What You’ll Get
Competitive Base Salary & Bonus
Private Health Care (Bupa)
Travel Insurance
Market Leading Training Programme
Recognition & Reward Scheme
Annual Company Conference (previous destinations Bologna, Dubrovnik, Belgrade and Thessaloniki)
Regular Happy Hour / Team Lunches
Free Coffee, Drinks & Snacks
What’s the next step?
Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them.
If you like the sound of what we're all about at QiH and want to join a team where you can make an impact, please apply or contact us at careers@qih-group.com.
