Senior Business Analyst

"Position Overview:

As the Senior Business Analyst, you will be responsible for gathering and analyzing business requirements, systems, and data to develop reports and dashboards that deliver actionable insights. This role involves working closely with stakeholders to understand their needs and design effective solutions that enable data-driven decision-making and support business goals.

Responsibilities:

Work with business stakeholders to understand their roadmaps and priorities, including data and reporting needs, and key performance indicators (KPIs).
Analyse data to uncover trends, patterns, and insights that can inform business decisions.
Identify and troubleshoot issues within business processes or systems.
Identify opportunities to improve data collection, management, and reporting processes.
Document data and reporting requirements and optimal solution designs.
Develop conceptual data models including transactional and dimensional data models.
Present findings and recommendations to stakeholders, translating business requirements into understandable and relevant solutions.
Create and maintain reports that provide actionable insights to stakeholders.
Implement automation solutions to streamline reporting and reduce manual effort.
Develop dashboards and visualisations to present data in a clear, intuitive, and actionable manner following proven scientific methods and best practices.
Promote best practices in data visualisation and reporting within the organisation.
Educate and support stakeholders in understanding and utilising the reports and BI tools effectively.

Requirements:

A bachelor’s degree in business administration, finance, computer science, data science, economics, statistics, or a related field.
5+ years of experience in business analysis, data analysis, or a related field.
Expert knowledge of iGaming industry including key operational business processes, metrics, and challenges.
Ability to align data initiatives with business roadmaps and objectives, providing insights that drive strategic decisions.
Proficiency in reporting and business intelligence tools such as Tableau, Power BI, Tableau, QlikView, or similar, with emphasis on Tableau.
Experience with SQL for querying databases, as well as familiarity with database management systems.
Understanding of data warehousing concepts, with emphasis on Kimball Data Warehouse Lifecycle methodology and dimensional data modelling techniques
Strong ability to interpret data, identify trends, and derive actionable insights.
Excellent problem-solving skills with the ability to diagnose issues and suggest data-driven solutions.
Understanding of basic statistical concepts and methods.
Experience with documenting business processes in BPMN notation and process optimisation methodologies.
Ability to communicate effectively with stakeholders at all levels, translating complex data into clear, actionable insights.
Proficiency in presenting data findings and recommendations clearly and persuasively.
Strong skills in documenting requirements, processes, and methodologies in a clear and organised manner.
Strong teamwork skills, with the ability to work effectively with cross-functional teams in an agile development environment (SCRUM).
Flexibility to adapt to changing business needs, new tools, and evolving data requirements.
Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
Precision in analysing and reporting data, with a strong focus on accuracy.
Ability to think critically about data and its implications, questioning assumptions and exploring alternatives.
Knowledge of Hichert International Business Communication Standard (Hichert IBCS) is a plus.
Relevant certifications can enhance a candidate's qualifications.
The Perks:

Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you’ll enjoy:

Our Zagreb Office

Wellness incentives, including a fitness allowance and mental well-being services

2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely

Food allowance

Access to some of the greatest tools and platforms for developing your professional skills and building success within your role

A range of training courses, known as Casumo College, for continuous learning and growth

Social events for building strong relationships with colleagues from all across the organisation

Our Malta Office

Private health insurance

Wellness incentives, including a fitness allowance and mental well-being services

Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!

2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely

Gourmet lunches and healthy snacks prepared by our in-house chef

Variety of discounts from local vendors

Access to some of the greatest tools and platforms for developing your professional skills and building success within your role

A range of training courses, known as Casumo College, for continuous learning and growth

Social events for building strong relationships with colleagues from all across the organisation

Our ABC values:

ASPIRE

At Casumo, ""aspire"" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.

BELIEVE

Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning ""me"" achievements into ""we"" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.

CARE

Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.

Department
Data
Role
Business Analyst
Locations
Malta Headquarters, Zagreb Hub
Remote status
Hybrid
Employment type
Full-time"