EGBA commits to safer gambling as stricter Covid-19 measures return

| By Robert Fletcher
The European Gaming and Betting Association (EGBA) has reiterated its commitment to consumer protection, to head off concerns that the return of strict novel coronavirus (Covid-19) measures could lead to a spike in problem gambling.

According to the EGBA, the reintroduction of more severe restrictions, such as lockdowns where people are required to spend time at home and in isolation, could increase the risks of addictive behaviours.

Its commitment has been supported by local operator associations from 14 European markets.

As such, the EGBA called on gambling operators to be vigilant, promote safer gambling and protect their customers, with a particular focus on those who are vulnerable.

To help operators ensure they are operating a safe gambling environment, the EGBA and its partner associations have published a checklist to help businesses in the online gambling market.

Operators should ensure their adverts do not refer to Covid-19 in any way, nor portray gambling as a solution to boredom or social, personal or financial problems.

Adverts and websites should feature clear information about minimum age restrictions, national problem gambling helplines and self-exclusion registers where possible.

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