Salesforce Business Analyst
Posted:
- Location
- Copenhagen
- Job type
- Permanent
As Salesforce Business Analyst
Job description
Are you passionate about driving innovation and optimising business processes through Salesforce? If yes, then you might be our new colleague as our new Salesforce Business Analyst.
About the role
As a Salesforce Business Analyst, you will play a crucial role in managing the Salesforce product lifecycle, conducting comprehensive business analysis, and collaborating with cross-functional teams. You will focus on ensuring data integrity and driving effective communication between business users and technical teams.
Your main responsibilities
Salesforce Product Management:
Collaborate with stakeholders to define and prioritise the Salesforce product roadmap
Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement
Manage the end-to-end product lifecycle, including requirements gathering, design, development, testing, and deployment
Agile Business Analysis:
Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing ops and tech initiatives
Translate business requirements into clear and actionable user stories, epics, and acceptance criteria
Collaborate closely with development teams to ensure successful implementation and delivery of projects
Cross-Functional Collaboration:
Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams
Facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams
Serve as a liaison between business users and technical teams, ensuring effective communication and understanding
Data Integrity and Reporting:
Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency
Design and deliver insightful reports and dashboards to provide stakeholders with actionable insights
Continuously monitor data quality and provide recommendations for improvement
Job requirements
Completed or studying a Business Analyst qualification (e.g., IIBA or BCS)
Minimum of 3 years of experience as a Business Analyst, Product Manager, or similar role
Proven track record of successfully managing Salesforce projects, including customization and configuration
Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments
Agile Certification desired
Exceptional knowledge of JIRA ticketing methodologies and processes
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable
Familiarity with software development life cycle (SDLC) and experience working with development teams
Who you are
You thrive in a busy and vibrant environment
You have strong attention to detail
You are eager to learn and not afraid to ask questions and take on new challenges
You are process-oriented and won't be satisfied if the methodology is inefficient
What makes you a great match
We want the best people in our team and we believe that the following traits and experiences are important for becoming successful in this role as Salesforce Developer and it is the basis upon which we assess candidates. However, we acknowledge that talent takes many forms so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.
What do we offer you
An unique and attractive opportunity to become part of a company unlike any other. Better Collective is a dynamic, creative and fun place to work. Our organisational structure is flat and our working environment is characterised by freedom with responsibility, a lot of room to grow and a place where you are given all the responsibilities you think you can manage.
Flexible working hours which supports a healthy work-life balance
Private health insurance which also covers your children
A varied everyday life in a fast-paced international business
A lot of great office perks such as lunch, snacks, gym, social events etc.
A professional yet casual working climate with very skilled, passionate and fun colleagues you can imagine
Ability to work remotely
Your way to BC
Please note that we are processing applications on a continuous basis, so we encourage you to apply as soon as possible. We use English for all our internal communication to keep everyone on the same page; please submit your application and resume in English unless otherwise stated above. If you want to know more about the job, feel free to contact Marc van Jaarsveldt Head of CRM and Salesforce Product Owner, mvanjaarsveldt@bettercollective.com. We look forward to receiving your application.